Performance Evaluation
How do we judge the performance, skill, and abilities of other people — and of ourselves? How do we decide whether problems in our environment are getting better or worse?
We study how people evaluate and improve performance, seek and use advice, and decide when to help others, among other topics. For a full list of papers, see Publications.
How do we judge the performance, skill, and abilities of other people — and of ourselves? How do we decide whether problems in our environment are getting better or worse?
How do we know whom to trust and ask for advice — and when do we actually use that advice? When do we listen to experts, and how do features of the topic, message, and communication channel influence this kind of learning?
How — and how well — do we decide when to step in and help others, whether that means improving their performance, assisting them in completing a task or solving a problem, or providing other forms of aid?